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Customer Support FAQs & Silk Care Tips

How Come My Package Shows Delivered But I Have Not Received My Package?

We suggest you look around for your parcel first. For example, you can ask your neighbors if they see your parcel or check the condition with the entrance guard. Also, you should contact the local express company for further information.  If you still haven't found your parcel, please contact us. We will try our best to help you solve the issue.

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