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Customer Support FAQs & Silk Care Tips

How Long Does It Take For My Refund to Be Processed?

Once we receive the returned items, it will take up to 3-5 business days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 3-15 business days. If you would like us to refund the amount to your Paypal account that will take 48 hours.

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